Jenese Nieves

Deltona, FL
Cruise and Family Vacation Expert

My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 24 incredible cruises with top lines...
Learn more about me.

Iberostar Hotel & Resorts Specialist

View of Iberostar Maya Suite from Grand Paraiso
View of Iberostar Maya Suite from Grand Paraiso

Jenese Nieves is a passionate travel advisor who has been in the industry for over a year. Her motivation for becoming a travel advisor was to work in a field that she loves and has a passion for. With her expertise in cruises, all-inclusives, and family vacations, Jenese is a go-to person for those seeking a memorable travel experience.


Jenese has certifications and specializations that are highly related to her primary niche. She is a Certified Cruise Counselor, which means she has in-depth knowledge of the cruise industry and can provide valuable insights to her clients. Her specialization in all-inclusive resorts makes her an expert in planning vacations that offer everything from accommodation to meals, drinks, and activities, all for one price.


Her clients range from couples looking for a romantic getaway to families seeking an adventure-filled vacation. She also caters to clients interested in luxury hotels and multi-generational travel. Jenese understands that each client is unique and tailors her services to meet their specific needs.


Jenese's expertise extends to several destinations, including the Bahamas, Dominican Republic, Jamaica, and Mexico. She has first-hand experience in these destinations and can provide valuable insights to her clients. From the best time to visit to the must-see attractions, Jenese has all the information her clients need to plan a memorable trip.


When it comes to travel suppliers, Jenese specializes in Iberostar Hotels and Resorts. Iberostar is a leading hotel chain that operates in several destinations worldwide. The hotel chain offers luxury accommodations, world-class amenities, and exceptional services that ensure guests have a memorable stay. Jenese has a wealth of knowledge about Iberostar's properties, including the best rooms, dining options, and activities.


Jenese's passion for travel is evident in the exceptional services she provides to her clients. She takes the time to understand her client's needs, preferences, and budget to plan a trip that exceeds their expectations. Her attention to detail and commitment to providing personalized services make her a trusted travel advisor.


If you're looking for a memorable travel experience, Jenese Nieves is the person to contact. Her expertise in cruises, all-inclusives, and family vacations, coupled with her specialization in Iberostar Hotels and Resorts, makes her the perfect travel advisor for your next vacation. Contact Jenese today and start planning your dream vacation.

My Reviews

4 of 7 people found this review helpful
Vaca 2024
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect trip for my family.
By  Schreiber's  from  Deltona, FL.
Traveled to  Puerto Rico ~ Caribbean
I would recommend this agent to my family and friends
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"Another great vacation"
Once again Jenese set up a great cruise for us. From the cabin to the specialty restaurants on board. We also loved the restaurant she recomented in San Juan, Barrachina . We look forward to working with Jenese at Grey Travel Agency for our next vacation.
By  Dan  from  Sanford, Fl
Traveled to  Caribbean
I would recommend this agent to my family and friends
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Fantastic teip
She was awesome, very patient and respectful always answering all my questions.
By  Dave  from  Deltona
Traveled to  St. Thomas ~ Virgin Islands ~ Caribbean
I would recommend this agent to my family and friends
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Much needed getaway
Jenese was attentive, sincere and thorough throughout the booking through the end of trip. She connected with us and was available whenever I had a question or concern. We happened to book a vacation the week of July 4th and a hurricane Beryl became a threat to our location; Jenese was in contact the whole time confirmed we were safe resent documents in case we needed and contacted our airline and transportation to confirm everything would still be on time to depart. She sent me updates on the storm and let me know exactly what to expect. I would recommend Jenese and this agency for top notch service.
By  S. King   from  Orlando, Fl
Traveled to  Cancun ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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An amazing experience!!!
Jenese was phenomenal in the process extremely smooth, and we have the best time on our trip.
By  Jackie  from  Colorado springs CO
Traveled to  Glenwood Springs ~ Colorado ~ USA
I would recommend this agent to my family and friends

Jenese Nieves responded:
Thank you so much for reaching out and trusting me!

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Destination Expert:

  • Cancun
  • Dominican Republic
  • Jamaica
  • Riviera Maya

Travel Specialist:

  • All Inclusive
  • Family Vacations
  • Bachelorette Parties & Girlfriend Getaways

Top Travel Partners:

  • Iberostar

Certifications/Awards:

  • CTA
  • CTA - Certified Travel Agent -The Travel Institute
  • Puerto Rico Travel Expert
  • Certified : All Disney Destinations
  • CLIA - Accredited Cruise Counsellor
  • Certified Universal Orlando & Hollywood Specialist

Languages I Speak:

  • English
  • Spanish

Connect with Me:

Industry Affiliations:

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