Jenese Nieves

Deltona, FL
Cruise and Family Vacation Expert

My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 24 incredible cruises with top lines...
Learn more about me.

Cruise and Family Vacation Expert

Carnival Cruise Ship
Carnival Cruise Ship

My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 24 incredible cruises with top lines like Royal Caribbean, Disney, Virgin Voyages, Celebrity, and Norwegian. Along the way, I’ve explored breathtaking places like Japan, Alaska, Hawaii, and most of the beautiful islands in the Caribbean. Whether it’s a relaxing escape or an adventure-filled journey, I love helping others experience the magic of travel firsthand.


For many years, I dreamed of starting my own travel business. After the heartbreaking loss of my long-time boyfriend, I realized that life is too short to put off the things we truly love. In August 2022, I took the leap and started Grey Travel, though I kept it quiet at first. Now, as a single mom to a rambunctious 3-year-old boy who shares my passion for travel, I know the importance of creating stress-free, family-friendly vacations. I’m here to help you make memories that last a lifetime, whether you’re looking for a perfect cruise, a family getaway, or an exotic escape.

My Travel Albums

Alaska Cruise 2022
Hawaii March 2021
Puerto Rico - March 2023
El Yunque Rainforest

My Reviews

4 of 7 people found this review helpful
Vaca 2024
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect trip for my family.
By  Schreiber's  from  Deltona, FL.
Traveled to  Puerto Rico ~ Caribbean
I would recommend this agent to my family and friends
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"Another great vacation"
Once again Jenese set up a great cruise for us. From the cabin to the specialty restaurants on board. We also loved the restaurant she recomented in San Juan, Barrachina . We look forward to working with Jenese at Grey Travel Agency for our next vacation.
By  Dan  from  Sanford, Fl
Traveled to  Caribbean
I would recommend this agent to my family and friends
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Fantastic teip
She was awesome, very patient and respectful always answering all my questions.
By  Dave  from  Deltona
Traveled to  St. Thomas ~ Virgin Islands ~ Caribbean
I would recommend this agent to my family and friends
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Much needed getaway
Jenese was attentive, sincere and thorough throughout the booking through the end of trip. She connected with us and was available whenever I had a question or concern. We happened to book a vacation the week of July 4th and a hurricane Beryl became a threat to our location; Jenese was in contact the whole time confirmed we were safe resent documents in case we needed and contacted our airline and transportation to confirm everything would still be on time to depart. She sent me updates on the storm and let me know exactly what to expect. I would recommend Jenese and this agency for top notch service.
By  S. King   from  Orlando, Fl
Traveled to  Cancun ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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An amazing experience!!!
Jenese was phenomenal in the process extremely smooth, and we have the best time on our trip.
By  Jackie  from  Colorado springs CO
Traveled to  Glenwood Springs ~ Colorado ~ USA
I would recommend this agent to my family and friends

Jenese Nieves responded:
Thank you so much for reaching out and trusting me!

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Destination Expert:

  • Florida
  • Oahu Island
  • Puerto Rico
  • Dominican Republic
  • Paris

Travel Specialist:

  • Cruises
  • Family Vacations
  • Theme Parks
  • Skiing & Winter Sports
  • Bachelorette Parties & Girlfriend Getaways

Top Travel Partners:

  • Disney
  • Royal Caribbean
  • Hilton Worldwide
  • Virgin Voyages
  • Universal Parks & Resorts Vacations

Certifications/Awards:

  • CTA
  • CTA - Certified Travel Agent -The Travel Institute
  • Puerto Rico Travel Expert
  • Certified : All Disney Destinations
  • CLIA - Accredited Cruise Counsellor
  • Certified Universal Orlando & Hollywood Specialist

Languages I Speak:

  • English
  • Spanish

Connect with Me:

Industry Affiliations:

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